Digital Optimisation Manager

Commonwealth Bank of Australia

Sydney, NSW, Australia
Digital optimisation skills
Conversion optimisation platforms experience
Stakeholder management skills
As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across our digital assets

Job Summary

  • As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across our digital assets.
  • You’ll use your digital expertise, analytical mindset, and customer focus to uncover opportunities that boost engagement while helping customers educate and protect themselves from scams and fraud.
  • We have many flexible working options within our team so talk to us about which arrangements would work best for you.

Matching Summary

As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across our digital assets.

Skills & Requirements

Must-have

  • digital optimisation skills
  • conversion optimisation platforms experience
  • stakeholder management skills
  • customer journey mapping experience
  • data driven digital communications
  • Adobe Analytics expertise
  • behaviourally driven communications

Nice-to-have

  • strong copy and written communication skills
  • collaborative team focus
  • risk management awareness
  • financial acumen
  • customer focused mindset
  • experience with A/B testing
  • enthusiasm for digital projects

Key Requirements

  • experience with Adobe Target and Audience Manager
  • experience in customer journey mapping
  • stakeholder management and communication skills
  • risk management experience
  • proven analytical and financial acumen
  • experience in digital optimisation
  • ability to balance technical and customer focus

Work Rights

Not specified

Tailored Resume

Cover Letter