Support Analyst, Application Maintenance & Support

Worldpay (FIS)

Competitive salary; benefits: competitive; bonus/e...
Hybrid (2 days in-office, 3 days virtual)
5+ years banking experience
Online banking platform support
Strong analytical skills with power bi
FIS is seeking a Support Analyst for Application Maintenance & Support in a hybrid work environment, focusing on assisting corporate clients with their Online Banking platform. The ideal candidate will have extensive banking experience, strong analytical skills, and a commitment to excellent customer service

Matching Summary

Match Score: 85

FIS is seeking a Support Analyst for Application Maintenance & Support in a hybrid work environment, focusing on assisting corporate clients with their Online Banking platform. The ideal candidate will have extensive banking experience, strong analytical skills, and a commitment to excellent customer service.

Salary

Competitive salary; Benefits: Competitive; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • 5+ years banking experience
  • Online Banking platform support
  • Strong analytical skills with Power BI
  • Troubleshooting complex issues
  • PostgreSQL and database knowledge

Nice-to-have

  • FIS core application experience
  • AI-enabled productivity tools familiarity
  • Jira, ServiceNow, xMatters experience
  • AWS and New Relic proficiency
  • Mobile Banking support background

Key Requirements

  • 5+ years of banking or treasury management experience
  • Hybrid work model (2 days in-office)
  • Not specified sponsorship availability

Work Rights

Not specified

Tailored Resume

Cover Letter