Associate, Order Management (billing Specialist)

S&P Dow Jones Indices

Hyderabad, India
Processing customer contracts and subscriptions
Invoicing and sales policies
Customer contact revisions
You will be responsible for processing new customer contracts/subscriptions, renewal contracts/subscriptions and revisions on existing contracts/subscriptions for proper terms, contract pricing, invoicing and correct sales policies

Job Summary

  • You will be responsible for processing new customer contracts/subscriptions, renewal contracts/subscriptions and revisions on existing contracts/subscriptions for proper terms, contract pricing, invoicing and correct sales policies.
  • The Associate will be collaborating with a global team to provide world class support to clients of S&P Dow Jones Indices.
  • Our benefits include health care coverage designed for the mind and body, generous time off, access to resources to grow your career, and competitive pay.

Matching Summary

You will be responsible for processing new customer contracts/subscriptions, renewal contracts/subscriptions and revisions on existing contracts/subscriptions for proper terms, contract pricing, invoicing and correct sales policies.

Skills & Requirements

Must-have

  • Processing customer contracts and subscriptions
  • Invoicing and sales policies
  • Customer contact revisions
  • Accurate recording of AUM
  • Troubleshooting customer queries
  • Salesforce data entry
  • PIMS invoicing
  • Spreadsheet and template management

Nice-to-have

  • Collaborating with a global team
  • Career growth opportunities
  • Positive attitude and desire to learn
  • Strong attention to details
  • Integrity and honesty

Key Requirements

  • Bachelor’s degree in any field
  • 1 – 2 years of related work experience
  • Customer service experience
  • Intermediate knowledge in Excel
  • Strong organizational skills

Work Rights

Not specified

Tailored Resume

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