This position is responsible for preparing written responses to unemployment claims and contacting supervisors from client companies for detailed facts
Job Summary
This position is responsible for preparing written responses to unemployment claims and contacting supervisors from client companies for detailed facts.
The role involves representing Insperity at unemployment claim appeal hearings and serving as the primary representative for telephone appeal hearings.
Insperity offers flexibility with over 80% of jobs having flexibility, along with continuous learning programs and a total rewards package including generous paid time off.
Matching Summary
This position is responsible for preparing written responses to unemployment claims and contacting supervisors from client companies for detailed facts.
Skills & Requirements
Must-have
Prepare written responses to unemployment claims
Represent employer at appeal hearings
Research state and federal unemployment laws
Gather facts from client supervisors
Organize case files and documentation
Nice-to-have
Coaching leadership on claim matters
Negotiation skills in adversarial situations
Collaboration with Legal and HR departments
Tactful verbal and written communication
Key Requirements
High School Diploma or equivalent required
Bachelor's Degree preferred
Two to four years of general business experience
Knowledge of unemployment compensation system and FUTA/state acts