Specialty Pharmacy Patient Care Coordinator

Jefferson Health

King of Prussia, Pennsylvania, United States of America
Not specified; not specified; comprehensive benefi...
3+ years customer service experience
1+ year specialty pharmacy or healthcare experience
High school diploma or ged equivalent
The role involves handling diverse interactions with patients, providers, payers, and manufacturers to ensure efficient connections to care

Job Summary

  • The role involves handling diverse interactions with patients, providers, payers, and manufacturers to ensure efficient connections to care.
  • Employees must demonstrate commitment to service by resolving customer inquiries with a focus on first call resolution and accurate data entry.
  • Jefferson Health offers a comprehensive benefits package including medical, dental, vision, retirement plans, and tuition assistance for eligible colleagues.

Matching Summary

The role involves handling diverse interactions with patients, providers, payers, and manufacturers to ensure efficient connections to care.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, vision, life insurance, disability, retirement plans, and tuition assistance

Skills & Requirements

Must-have

  • 3+ years customer service experience
  • 1+ year specialty pharmacy or healthcare experience
  • High School Diploma or GED equivalent
  • Proficient in Microsoft applications and EMR systems
  • Ability to type 35 wpm

Nice-to-have

  • Experience with clinical software systems
  • Knowledge of Medicare billing processes
  • Familiarity with specialty medications
  • Ability to handle difficult conversations professionally
  • Strong organizational and problem-solving skills

Key Requirements

  • 3+ years customer service experience
  • 1+ year healthcare environment experience
  • High School Diploma or GED
  • No specific certifications required

Work Rights

Not specified

Tailored Resume

Cover Letter