Senior Technical Support Engineer : Payments Orchestrator

Jack Henry

Allen, TX, US
Base: $79,000-$110,000; bonus/equity: not specifie...
On-site
6 years software development or support experience
5 years java and oo language proficiency
4 years mysql database experience
The role involves serving as a trusted advisor to Jack Henry clients while ensuring their payment solutions are deployed according to industry best practices

Job Summary

  • The role involves serving as a trusted advisor to Jack Henry clients while ensuring their payment solutions are deployed according to industry best practices.
  • Candidates will lead internal troubleshooting efforts by diagnosing issues independently using internal and third-party tooling and interfacing with banking partners.
  • Jack Henry offers comprehensive benefits designed to support physical, mental, and financial health within a culture that values purpose, collaboration, and excellence.

Matching Summary

The role involves serving as a trusted advisor to Jack Henry clients while ensuring their payment solutions are deployed according to industry best practices.

Salary

Base: $79,000-$110,000; Bonus/Equity: Not specified; Benefits: Comprehensive physical, mental, and financial health support

Skills & Requirements

Must-have

  • 6 years software development or support experience
  • 5 years Java and OO language proficiency
  • 4 years MySQL database experience
  • 5 years SaaS cloud environment experience AWS
  • Bachelor's degree or equivalent training

Nice-to-have

  • Knowledge of US payment methods ACH Wire RTP
  • Experience with financial reconciliation analysis
  • Strong technical writing and presentation skills
  • Experience with high volume high throughput applications
  • Familiarity with Jira Datadog ZenDesk SendGrid Readme

Key Requirements

  • Minimum 6 years in software development or support
  • At least 5 years experience with Java and OO languages
  • At least 4 years experience with MySQL
  • At least 5 years experience with SaaS on AWS
  • Bachelor's or Master's degree required

Work Rights

Not specified

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