The Customer Service Collaborator is a central point of contact for customers, efficiently processing orders and inquiries via various channels
Job Summary
The Customer Service Collaborator is a central point of contact for customers, efficiently processing orders and inquiries via various channels.
Key responsibilities include handling customer requests, managing complaints and returns, invoicing, and maintaining customer and product data in CRM and ERP systems.
The role involves internal coordination with logistics, purchasing, sales, and marketing to ensure customer satisfaction and actively contributes to process optimization.
Matching Summary
The Customer Service Collaborator is a central point of contact for customers, efficiently processing orders and inquiries via various channels.