Customer Service Representative

Tyler Veterinary Center

Warrensburg, MO, United States
On-site
Professional phone etiquette
Handle emotional clients
Manage multiple tasks
Tyler Veterinary Center is seeking a Client Service Representative who excels in customer service and communication, providing positive interactions with clients both over the phone and in person. The ideal candidate should be detail-oriented, capable of multitasking, and comfortable operating in a fast-paced environment. This on-site role offers various benefits aimed at employee growth and well-being

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • Maintain accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support.

Matching Summary

Match Score: 85

Tyler Veterinary Center is seeking a Client Service Representative who excels in customer service and communication, providing positive interactions with clients both over the phone and in person. The ideal candidate should be detail-oriented, capable of multitasking, and comfortable operating in a fast-paced environment. This on-site role offers various benefits aimed at employee growth and well-being.

Skills & Requirements

Must-have

  • professional phone etiquette
  • handle emotional clients
  • manage multiple tasks
  • accept payments accurately

Nice-to-have

  • compassionate and well-mannered
  • calm in emergency situations
  • detail-oriented

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

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