Senior Technical Success Manager

Zscaler

Poland
Not specified; not specified; comprehensive benefi...
**
5+ years customer-facing experience
Cloud services architectures expertise
Web-based security knowledge
** Zscaler is seeking a Senior Technical Success Manager to enhance customer success within their cloud-native security platform. The ideal candidate will have extensive experience in customer-facing roles and cloud services, with a strong focus on relationship management and technical guidance. **

Job Summary

  • This role guides customers through their Zero Trust journey as the central post-sales point of contact to help them adopt and maximize Zscaler's solutions.
  • The company seeks innovators who actively use AI to amplify their impact and thrive in an environment leveraging intelligent systems to stay ahead of evolving threats.
  • Zscaler offers comprehensive benefits including various health plans, time off, parental leave, retirement options, and education reimbursement.

Matching Summary

Match Score: 75

** Zscaler is seeking a Senior Technical Success Manager to enhance customer success within their cloud-native security platform. The ideal candidate will have extensive experience in customer-facing roles and cloud services, with a strong focus on relationship management and technical guidance. **

Salary

Not specified; Not specified; Comprehensive benefits including health plans and education reimbursement

Skills & Requirements

Must-have

  • 5+ years customer-facing experience
  • Cloud Services Architectures expertise
  • Web-based Security knowledge
  • Networking or Infrastructure Solutions
  • Strong communication skills

Nice-to-have

  • Thrive in ambiguity
  • Act like an owner
  • High-trust collaborator
  • Growth mindset learner
  • Problem-solver passion

Key Requirements

  • 5+ years in Customer Success Management or Technical Account Management
  • 5+ years in Cloud Services Architectures or Networking
  • Relevant industry certifications such as CISSP or CCNP preferred

Work Rights

Not specified

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