Base: £30,900; bonus/equity: not specified; benefi...
Hybrid
Exceptional telephone and email communication
Customer service experience
Sales experience
The role of Self-Pay administrator is to provide excellent customer service to existing and prospective Self-Pay patients
Job Summary
The role of Self-Pay administrator is to provide excellent customer service to existing and prospective Self-Pay patients.
You will help us make health happen by communicating effectively, positively and professionally with prospective self-pay patients, providing them with information on treatments, packages, pricing and consultants available.
Our benefits are designed to make health happen for our people, including Bupa health insurance, an enhanced pension plan, and life insurance.
Matching Summary
The role of Self-Pay administrator is to provide excellent customer service to existing and prospective Self-Pay patients.
Salary
Base: £30,900; Bonus/Equity: Not specified; Benefits: Excellent benefits
Skills & Requirements
Must-have
Exceptional telephone and email communication
Customer service experience
Sales experience
Financial numeracy
Stakeholder management skills
Nice-to-have
Proactive problem solving
Building strong working relationships
Ideas generation for improvements
Understanding of private healthcare
Key Requirements
Experience in sales, customer service, account management
Good financial numeracy
Exceptional communication skills – verbal and written
Flexible and proactive approach
Good stakeholder management / relationship building skills