Front Desk Supervisor

Bigsurlodge

Guntersville, AL, United States
15.00 usd hourly; not specified; not specified ph
On-site
Oversee front desk operations
Supervise and train staff
Handle guest inquiries and complaints
The Front Desk Supervisor position at Bigsurlodge in Guntersville, AL, involves overseeing front desk operations, ensuring excellent guest service, and managing staff. The role requires a high school diploma, strong clerical and communication skills, as well as the ability to handle multiple tasks

Job Summary

  • Oversee the front desk agents and operations, including checking guests in and out, reservations, and monitoring of the switchboard, while ensuring overall excellent guest service.
  • Assist in supervising, training, scheduling, disciplining, reviewing, and directing the front desk staff.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 75

The Front Desk Supervisor position at Bigsurlodge in Guntersville, AL, involves overseeing front desk operations, ensuring excellent guest service, and managing staff. The role requires a high school diploma, strong clerical and communication skills, as well as the ability to handle multiple tasks.

Salary

15.00 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Oversee front desk operations
  • Supervise and train staff
  • Handle guest inquiries and complaints
  • Manage cash and balance shifts
  • Maintain facility safety standards
  • Coordinate with Housekeeping Department

Nice-to-have

  • Bilingual in English/Spanish
  • Professional and positive representation
  • Ability to learn and develop new skills

Key Requirements

  • High School Diploma
  • Clerical skills
  • Computer proficiency (MS Outlook, Word, Excel)
  • Ability to arrange and coordinate schedules
  • Excellent interpersonal, administrative, telephone and other communications skills

Work Rights

Not specified

Tailored Resume

Cover Letter