Senior It Business Analyst - Field Service Operations

Johnson Controls OpenBlue

Bratislava, Slovakia
Base: 2,700 eur pm; bonus/equity: monthly bonus af...
Hybrid
Servicemax and salesforce experience
Agile methodology knowledge
Sdlc and/or project management methodology
Bridge Business and IT objectives, identify opportunities to enhance processes through technology, and help define and deliver capabilities across the organization

Job Summary

  • Bridge Business and IT objectives, identify opportunities to enhance processes through technology, and help define and deliver capabilities across the organization.
  • Collaborate with business partners, IT Business Leads, and architects to define and document user stories, current/to‑be business processes, and functional requirements.
  • Besides working in an international environment, you will receive a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance and retail discounts.

Matching Summary

Bridge Business and IT objectives, identify opportunities to enhance processes through technology, and help define and deliver capabilities across the organization.

Salary

Base: 2,700 EUR per month; Bonus/Equity: monthly bonus after first 6 months; Benefits: meal vouchers, recreation allowance, retail discounts, flexible benefits program, housing allowance

Skills & Requirements

Must-have

  • ServiceMax and Salesforce experience
  • Agile methodology knowledge
  • SDLC and/or Project Management Methodology
  • Requirements gathering and documentation
  • Cross-functional technical projects

Nice-to-have

  • Product-mindset approach
  • German language skills
  • Innovative, proactive thinking

Key Requirements

  • 5+ years of experience as a Business Analyst
  • Experience with Salesforce and Service Field Operations
  • Solid understanding of Agile methodology
  • Knowledge of the full Software Development Lifecycle (SDLC) and/or Project Management Methodology
  • Ability to travel up to 10%

Work Rights

Not specified

Tailored Resume

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