Collections Program Manager

Stripe Treasury

Us
On-site
Collections operations
Program strategy and execution
Cross-functional collaboration
Stripe Treasury is seeking a Collections Program Manager to lead and improve their collections operations, focusing on enhancing customer experience while effectively recovering overdue loans. The ideal candidate will have a strong background in program management, analytical skills, and experience in financial services or fintech

Job Summary

  • Own and evolve the programs that drive our collections operations while staying close to the work itself.
  • Directly handle complex cases to build deep process knowledge and customer empathy, and use those insights to design scalable, data-driven improvements.
  • Partner with Product, Engineering, Compliance, and Operations teams to align collections programs with platform capabilities and drive long-term systemic improvements.

Matching Summary

Match Score: 85

Stripe Treasury is seeking a Collections Program Manager to lead and improve their collections operations, focusing on enhancing customer experience while effectively recovering overdue loans. The ideal candidate will have a strong background in program management, analytical skills, and experience in financial services or fintech.

Skills & Requirements

Must-have

  • collections operations
  • program strategy and execution
  • cross-functional collaboration
  • data-driven improvements
  • customer-centric approach

Nice-to-have

  • proactive problem solver
  • challenges the status quo
  • pushes for innovation

Key Requirements

  • 3+ years program management experience
  • Hands-on casework ability
  • Strong analytical skills
  • Cross-functional initiative delivery
  • Excellent communication skills
  • Managing multiple concurrent projects

Work Rights

Not specified

Tailored Resume

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