Customer Support Representative

Sandvik Mining

Elko, NV, US
Base: $65,000.00 annually; bonus/equity: not speci...
3 days onsite
2-5 years customer service experience
Associate degree or equivalent experience
Proficiency in microsoft office excel
Sandvik Mining is seeking a Customer Support Representative in Elko, NV, to provide exceptional service to customers and internal stakeholders. The role involves managing sales inquiries, processing orders, and enhancing customer relationships while working in a hybrid model that includes three days onsite

Job Summary

  • The role involves delivering high-level service by managing inbound sales inquiries, processing orders, and resolving customer issues efficiently.
  • Sandvik offers a comprehensive benefits package including health insurance and a robust 401(k) plan with company contributions.
  • This hybrid position requires working from the Elko, NV office three days a week with occasional overnight on-call duties.

Matching Summary

Match Score: 85

Sandvik Mining is seeking a Customer Support Representative in Elko, NV, to provide exceptional service to customers and internal stakeholders. The role involves managing sales inquiries, processing orders, and enhancing customer relationships while working in a hybrid model that includes three days onsite.

Salary

Base: $65,000.00 annually; Bonus/Equity: Not specified; Benefits: Health, dental, disability, 401(k) with 5% match

Skills & Requirements

Must-have

  • 2-5 years customer service experience
  • Associate degree or equivalent experience
  • Proficiency in Microsoft Office Excel

Nice-to-have

  • Experience with CRM software
  • Strong written and verbal communication skills
  • Knowledge of industry developments

Key Requirements

  • 2–5 years of experience in customer service or order management
  • Legal right to work in the United States without sponsorship
  • Associate degree or equivalent experience required

Work Rights

Must have legal right to work indefinitely without sponsorship

Tailored Resume

Cover Letter