Cx Solutions Engineering Demo Environment Administrator

RingCentral

Belmont, California, United States
Base: $121,450 - $248,300; bonus/equity: not speci...
Strong technical expertise in cx platforms
Experience with ai-powered virtual agents
Hands-on experience with chatbots and ivas
RingCentral is a leading provider of cloud-based communications solutions

Job Summary

  • RingCentral is a leading provider of cloud-based communications solutions.
  • The role involves ensuring demo environments are stable, secure, and sales-ready.
  • Employees enjoy comprehensive benefits including health insurance and 401K match.

Matching Summary

RingCentral is a leading provider of cloud-based communications solutions.

Salary

Base: $121,450 - $248,300; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision

Skills & Requirements

Must-have

  • Strong technical expertise in CX platforms
  • Experience with AI-powered Virtual Agents
  • Hands-on experience with chatbots and IVAs
  • Ability to manage SaaS environments

Nice-to-have

  • Familiarity with AI/ML concepts
  • Excellent documentation and organizational skills
  • Proactive problem solving and ownership mentality

Key Requirements

  • 5+ years experience in Solutions Engineering
  • Strong background in Contact Center platforms
  • Experience configuring routing and integrations

Work Rights

Not specified

Tailored Resume

Cover Letter