Pt Constituent Services, Community Aide (ncs) - Mayors Office Of Correspondence And Constituent Services

Baltimore City Council

City Hall, US
$15.00 - $28.80 hourly; not specified; not specifi...
On-site
Excellent customer service skills
Strong communication skills
Ability to manage multiple tasks
The Baltimore City Council is seeking a part-time Constituent Services Liaison for the Mayor’s Office of Correspondence and Constituent Services. The role requires exceptional customer service and communication skills to assist constituents with their inquiries and requests in a fast-paced environment

Job Summary

  • The Mayor’s Office of Correspondence and Constituent Services (MOCCS) is seeking a motivated, energetic individual with excellent customer service and communication skills.
  • This position is responsible for supporting the work of both the Constituent Services Unit and the Correspondence Unit, providing exceptional customer service assistance to constituents.
  • The City offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans, along with wellness programs, support groups, and workshops.

Matching Summary

Match Score: 75

The Baltimore City Council is seeking a part-time Constituent Services Liaison for the Mayor’s Office of Correspondence and Constituent Services. The role requires exceptional customer service and communication skills to assist constituents with their inquiries and requests in a fast-paced environment.

Salary

$15.00 - $28.80 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong communication skills
  • Ability to manage multiple tasks
  • Responsive to constituent needs
  • Proficiency in Microsoft applications

Nice-to-have

  • Knowledge of Baltimore City history
  • Ability to establish relationships with diverse groups

Key Requirements

  • Bachelor’s degree preferred
  • Two years' experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter