CRM Executive

PEOPLE PROFILERS PTE. LTD.

Alexandra, Singapore
Competitive remuneration pyckage; comprehensive ra...
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Manage customer feedback processes
Execute crm activities for multiple brands
Maintain customer database accuracy
** People Profilers Pte. Ltd. is seeking a CRM Executive to enhance customer engagement and satisfaction through the planning and execution of CRM initiatives. The ideal candidate should have 1 to 3 years of customer-facing experience, particularly in CRM or customer service, and possess strong communication and data analytics skills. **

Job Summary

  • The role involves planning and executing CRM initiatives to improve customer engagement and satisfaction across sales and aftersales.
  • Candidates will serve as the guardian of the CRM Salesforce system, ensuring data integrity and generating business intelligence.
  • Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Matching Summary

Match Score: 75

** People Profilers Pte. Ltd. is seeking a CRM Executive to enhance customer engagement and satisfaction through the planning and execution of CRM initiatives. The ideal candidate should have 1 to 3 years of customer-facing experience, particularly in CRM or customer service, and possess strong communication and data analytics skills. **

Salary

Competitive remuneration package; Comprehensive range of benefits; Not specified

Skills & Requirements

Must-have

  • Manage customer feedback processes
  • Execute CRM activities for multiple brands
  • Maintain customer database accuracy
  • Proficiency in Microsoft Excel
  • Handle escalated customer complaints

Nice-to-have

  • Experience in automotive-related roles
  • Strong initiative and follow-through
  • Ability to work in fast-paced environment
  • Effective planning and organizing skills

Key Requirements

  • Diploma/Degree in Business or Marketing
  • 1 to 3 years of customer-facing experience
  • Strong proficiency in Microsoft Excel

Work Rights

Not specified

Tailored Resume

Cover Letter