Insurance verification and authorization procurement
Epic patient accounting system proficiency
Accurate demographic data entry
This position supports the service department by managing referral creation, insurance verification, and pre-service patient contact across multiple facility locations
Job Summary
This position supports the service department by managing referral creation, insurance verification, and pre-service patient contact across multiple facility locations.
Employees must exercise age-specific communication skills and maintain strict confidentiality while interacting with patients, families, and referring providers.
The role requires accurate documentation of actions taken to collect out-of-pocket expenses and validation of insurance eligibility using Epic systems.
Matching Summary
This position supports the service department by managing referral creation, insurance verification, and pre-service patient contact across multiple facility locations.
Skills & Requirements
Must-have
Insurance verification and authorization procurement
Epic patient accounting system proficiency
Accurate demographic data entry
Outbound call handling for referrals
Confidentiality and compliance adherence
Nice-to-have
Age-specific communication skills with families
Attention to detail in multi-specialty environments