Agency Manager

Scottish Power

Blantyre, United Kingdom
Base: £44,695 to £55,869; bonus/equity: not specif...
Hybrid
Manage external debt collection agencies
Monitor dca performance and trends
Negotiate commercial contracts
Scottish Power is seeking an Agency Manager to oversee the performance of external Debt Collection Agencies (DCAs) in Blantyre and Wrexham. The role involves optimizing collections, ensuring compliance, and managing contracts while offering a competitive salary and comprehensive benefits

Job Summary

  • Lead and optimise the performance of external Debt Collection Agencies (DCAs), ensuring compliant, effective collections, field activities and warrant execution to maximise cash recovery for ScottishPower.
  • As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits.
  • ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy.

Matching Summary

Match Score: 85

Scottish Power is seeking an Agency Manager to oversee the performance of external Debt Collection Agencies (DCAs) in Blantyre and Wrexham. The role involves optimizing collections, ensuring compliance, and managing contracts while offering a competitive salary and comprehensive benefits.

Salary

Base: £44,695 to £55,869; Bonus/Equity: Not specified; Benefits: Pension scheme, 36 days annual leave, Share Incentive Plan, Savesmart financial wellbeing support, etc.

Skills & Requirements

Must-have

  • Manage external Debt Collection Agencies
  • Monitor DCA performance and trends
  • Negotiate commercial contracts
  • SAP IS-U experience
  • Budgeting and forecasting
  • Debt collection systems and processes

Nice-to-have

  • Drive continuous improvement initiatives
  • Strengthen collection and trace outcomes
  • Maintain brand reputation
  • Embed change

Key Requirements

  • Proven experience managing third-party suppliers
  • Proven negotiation skills
  • Solid understanding of debt collection regulations
  • Experience with SAP (including IS-U)
  • Excellent communication, leadership and organisational capabilities
  • Proven analytical and planning skills

Work Rights

Not specified

Tailored Resume

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