Senior Associate, Retention Strategy (sportsbook)

Fanatics Sportsbook

Denver, CO, United States
Base: $80,000 - $93,000 usd; bonus/equity: not spe...
On-site
Bachelor's degree in economics or business
3+ years loyalty program management experience
Strong analytical skills with sql and tableau
The role involves supporting the creation of customer-facing loyalty campaigns and measuring their effectiveness within the Fanatics Sportsbook ecosystem

Job Summary

  • The role involves supporting the creation of customer-facing loyalty campaigns and measuring their effectiveness within the Fanatics Sportsbook ecosystem.
  • Candidates will collaborate with cross-functional teams including Commercial, Marketing, CRM, VIP, Analytics, and Finance to plan campaigns and manage promotional budgets.
  • The ideal candidate must possess strong analytical skills, a high attention to detail, and a genuine passion for sports to maximize customer retention and lifetime value.

Matching Summary

The role involves supporting the creation of customer-facing loyalty campaigns and measuring their effectiveness within the Fanatics Sportsbook ecosystem.

Salary

Base: $80,000 - $93,000 USD; Bonus/Equity: Not specified; Benefits: Full-time employment benefits available via benefitsatfanatics.com

Skills & Requirements

Must-have

  • Bachelor's degree in economics or business
  • 3+ years loyalty program management experience
  • Strong analytical skills with SQL and Tableau
  • Deep passion for sports and fan behavior
  • Cross-functional collaboration with finance and marketing

Nice-to-have

  • Experience in sports betting or technology industry
  • Ability to translate complex data into actionable insights
  • Fast learner willing to dive into consumer insights
  • Passion for working in hyper-growth entrepreneurial environment
  • Empathetic team player with excellent communication skills

Key Requirements

  • Bachelor's degree required
  • 3+ years of relevant experience
  • Proficiency in Excel, SQL, and Tableau
  • Hybrid work schedule in Denver, CO

Work Rights

Not specified

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