Technical Support Engineer

Airbus Defence and Space Oy

Hybrid
Incident management
Problem management
Service validation
As a Technical Support Engineer specializing in the Public Safety sector, you will analyze faults, manage incidents, and implement solutions for customer systems

Job Summary

  • As a Technical Support Engineer specializing in the Public Safety sector, you will analyze faults, manage incidents, and implement solutions for customer systems.
  • You will collaborate closely with cross-functional teams on international projects, contributing to public safety and security through innovative technological solutions.
  • The company fosters a flexible, collaborative, and diverse culture with opportunities for skillset development and career advancement in a multicultural environment.

Matching Summary

As a Technical Support Engineer specializing in the Public Safety sector, you will analyze faults, manage incidents, and implement solutions for customer systems.

Skills & Requirements

Must-have

  • Incident management
  • Problem management
  • Service validation
  • Trouble ticket systems
  • IP networks
  • UNIX/Linux/Windows operating systems

Nice-to-have

  • Customer focus
  • Multicultural environment
  • Collaborative culture
  • Solution oriented
  • Assertiveness

Key Requirements

  • Minimum 3 years of professional experience
  • University studies in engineering or computer science
  • ITIL Foundation certification
  • Strong English communication skills
  • Standard Finnish security clearance required

Work Rights

Standard Finnish security clearance required

Tailored Resume

Cover Letter