Customer Success Manager

Amadeus

Mexico City, Mexico
Competitive remuneration; individual + compyny ann...
Hybrid
Minimum 5 years revenue management experience
Hospitality industry background mandatory
Bachelor degree or diploma in hospitality management
Amadeus is seeking a Customer Success Manager in Mexico City to enhance customer relationships and maximize revenue for its hospitality products. The role requires a strong background in hospitality revenue management and offers flexible working conditions, competitive compensation, and opportunities for professional development

Job Summary

  • The Customer Success Manager serves as the primary customer advocate responsible for maximizing ROI and retaining the assigned portfolio.
  • Candidates must have a deep understanding of the Amadeus Hospitality portfolio and the broader hospitality industry to drive incremental revenue.
  • Amadeus offers a flexible working model allowing employees to work onsite, hybrid, or fully remote from anywhere.

Matching Summary

Match Score: 85

Amadeus is seeking a Customer Success Manager in Mexico City to enhance customer relationships and maximize revenue for its hospitality products. The role requires a strong background in hospitality revenue management and offers flexible working conditions, competitive compensation, and opportunities for professional development.

Salary

Competitive remuneration; Individual and company annual bonus included; Health insurance and paid time off provided

Skills & Requirements

Must-have

  • Minimum 5 years Revenue Management experience
  • Hospitality industry background mandatory
  • Bachelor Degree or Diploma in Hospitality Management
  • Fluent Spanish and English language skills
  • Analytical mindset for data-driven conclusions

Nice-to-have

  • Experience using Amadeus products
  • Ecommerce Management capacity in hospitality
  • Proficiency with Google Analytics
  • Salesforce.com proficiency
  • Willingness to travel within Mexico

Key Requirements

  • 5+ years in Revenue Management capacity
  • Hospitality industry background
  • Bachelor Degree or equivalent diploma
  • Native Spanish speaker with fluent English
  • Mexico City based location

Work Rights

Not specified

Tailored Resume

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