Operations senior analyst - Hih - Evernorth

Cigna

Hyderabad, India
Content set-up configuration
Multi-component content across platforms
Map data variables
The Content Operations Senior Analyst is a key driver of content configuration, release execution, and operational excellence within Enterprise Print & Distribution

Job Summary

  • The Content Operations Senior Analyst is a key driver of content configuration, release execution, and operational excellence within Enterprise Print & Distribution.
  • This role is ideal for someone who thrives in a fast-paced operational environment, enjoys solving ambiguity with structure, and excels at translating business requirements into accurate, scalable content configuration solutions.
  • We believe in progress over perfection, moving forward with intention, learning from every challenge, and always raising the bar on quality.

Matching Summary

The Content Operations Senior Analyst is a key driver of content configuration, release execution, and operational excellence within Enterprise Print & Distribution.

Skills & Requirements

Must-have

  • Content set-up configuration
  • Multi-component content across platforms
  • Map data variables
  • SQL for data analysis
  • Customer Communication Platforms experience
  • Microsoft Word and Excel proficiency

Nice-to-have

  • Progress over perfection mindset
  • Collaborative and mission-driven team
  • Continuous improvement mindset
  • Growth-oriented mindset
  • Service excellence commitment

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3-5 years of relevant experience
  • Demonstrated capability to independently execute configuration focused operational work
  • Strong proficiency configuring multi-component content
  • Foundational to mid-level analytical capability
  • Experience with Customer Communication Platforms (e.g., MessagePoint, Quadient, Blue Relay)

Work Rights

Not specified

Tailored Resume

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