Advisor Service Centre Representative Bilingual- Calgary

Fidelity Canada

Calgary, AB, CA
Base: $58,000 to $72,000 annually; bonus: discreti...
Hybrid
Bilingual french and english verbal and written
Rotating shifts monday through friday
College diploma or equivalent experience
This role involves providing exceptional customer service to investment advisors, their support teams, and investors in an inbound contact centre

Job Summary

  • This role involves providing exceptional customer service to investment advisors, their support teams, and investors in an inbound contact centre.
  • Candidates must be bilingual in French and English with a college diploma or equivalent experience to handle client requests and direct them appropriately.
  • The position offers competitive compensation ranging from $58,000 to $72,000 along with comprehensive health benefits starting on the first day.

Matching Summary

This role involves providing exceptional customer service to investment advisors, their support teams, and investors in an inbound contact centre.

Salary

Base: $58,000 to $72,000 annually; Bonus: Discretionary Performance Bonus included; Benefits: RRSP contribution after 6 months, 100% employer-paid health premiums

Skills & Requirements

Must-have

  • Bilingual French and English verbal and written
  • Rotating shifts Monday through Friday
  • College Diploma or equivalent experience

Nice-to-have

  • Passion for delivering exceptional client experience
  • Strong desire to learn and grow
  • Analytical and critical thinking skills

Key Requirements

  • Current work authorization for Canada required
  • College Diploma required
  • Bilingualism in French and English required

Work Rights

Current work authorization for Canada required

Tailored Resume

Cover Letter