Digital Optimisation Manager

369

Digital optimisation skills
Customer journey mapping
Conversion optimisation platforms
As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across digital assets to help customers protect themselves from scams and fraud

Job Summary

  • As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across digital assets to help customers protect themselves from scams and fraud.
  • You will work closely with marketing, product, and behavioural science teams to manage the end-to-end build and delivery of digital experiences and communications.
  • The role supports a collaborative team committed to improving and optimising education and support experiences within the Retail Customer Marketing division.

Matching Summary

As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across digital assets to help customers protect themselves from scams and fraud.

Skills & Requirements

Must-have

  • Digital optimisation skills
  • Customer journey mapping
  • Conversion optimisation platforms
  • Stakeholder management skills
  • Adobe Analytics expertise
  • Behaviourally driven communications

Nice-to-have

  • Strong copy and written communication
  • Risk management awareness
  • Collaborative team environment
  • Customer-focused mindset

Key Requirements

  • Experience with Adobe Target and Audience Manager
  • Proven stakeholder management skills
  • Strong analytical and financial acumen
  • Experience in customer journey mapping
  • Risk management experience

Work Rights

Not specified

Tailored Resume

Cover Letter