Associate Analyst - Bank Fraud Wire Verification

Ally

Charlotte, NC, US
On-site
Conduct research on fraud situations
Execute various fraud detection methods
Provide clear documentation of findings
The primary responsibility is to handle incoming calls regarding potentially fraudulent wire transfers

Job Summary

  • The primary responsibility is to handle incoming calls regarding potentially fraudulent wire transfers.
  • This role works closely with the Fraud Senior Supervisor and Team Leads to assist with investigations.
  • The position requires maintaining a high level of customer experience while ensuring the Ally Brand is protected.

Matching Summary

The primary responsibility is to handle incoming calls regarding potentially fraudulent wire transfers.

Skills & Requirements

Must-have

  • conduct research on fraud situations
  • execute various fraud detection methods
  • provide clear documentation of findings

Nice-to-have

  • maintain balanced customer perspective
  • collaborate with senior supervisors
  • deterrence of bank fraud activities

Work Rights

Not specified

Tailored Resume

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