Cluster Director Of Rooms - Starting Q4 2026

Hotel Chadstone Melbourne MGallery

Ras Al, United Arab Emirates
On-site
Oversee housekeeping and front office operations
Enhance guest satisfaction and drive positive reviews
Lead, mentor, and develop a high-performing team
This is a cluster leadership role overseeing rooms operations across two 5 star properties ensuring consistency and excellence across both hotels

Job Summary

  • This is a cluster leadership role overseeing rooms operations across two 5 star properties ensuring consistency and excellence across both hotels.
  • Provide strategic leadership and direction for the Rooms Division, ensuring the highest standards of service and operational excellence.
  • Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement.

Matching Summary

This is a cluster leadership role overseeing rooms operations across two 5 star properties ensuring consistency and excellence across both hotels.

Skills & Requirements

Must-have

  • Oversee housekeeping and front office operations
  • Enhance guest satisfaction and drive positive reviews
  • Lead, mentor, and develop a high-performing team
  • Manage departmental budgets and control expenses
  • Ensure compliance with health, safety, and security regulations

Nice-to-have

  • Explore Accor's limitless possibilities
  • Dare to challenge the status quo
  • Imagine tomorrow's hospitality

Key Requirements

  • Bachelor's degree in Hospitality Management or related field
  • Minimum of 5 years of experience in Rooms Division management
  • Proven track record of improving guest satisfaction scores
  • Strong financial acumen with experience in budgeting
  • Excellent leadership and team management skills
  • Outstanding communication and interpersonal skills
  • Proficiency in hotel management software
  • Strong analytical and problem-solving skills
  • Fluency in English

Work Rights

Not specified

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