Bilingual Customer Service Representative (french & English)

GFL Environmental

Brampton, ON, Canada
Base: not specified; bonus/equity: stock options +...
Hybrid
Bilingual french and english communication
Customer service call center experience
Proficient in microsoft outlook word excel
The Customer Service Representative will assist in handling incoming customer calls and questions in a professional, courteous manner

Job Summary

  • The Customer Service Representative will assist in handling incoming customer calls and questions in a professional, courteous manner.
  • The role offers a 100% employer-paid benefits program effective on Day 1, group retirement savings plan with company matching, stock options, profit sharing, and paid vacation.
  • This is a permanent full-time role based in Brampton, ON with a hybrid working model after the probation period.

Matching Summary

The Customer Service Representative will assist in handling incoming customer calls and questions in a professional, courteous manner.

Salary

Base: Not specified; Bonus/Equity: Stock options and profit sharing; Benefits: 100% employer-paid benefits starting Day 1

Skills & Requirements

Must-have

  • Bilingual French and English communication
  • Customer service call center experience
  • Proficient in Microsoft Outlook Word Excel
  • Ability to work onsite and hybrid model
  • Handle customer inquiries via phone and email
  • Use of Five9 call system

Nice-to-have

  • Salesforce proficiency
  • Flexible shift availability
  • Excellent communication skills
  • Ability to work under pressure
  • Fast-paced environment adaptability

Key Requirements

  • Bilingual in French and English
  • 1 to 2 years customer service call center experience
  • Valid work authorization in Canada
  • Proficiency reading and writing in both languages

Work Rights

Valid work authorization in Canada required

Tailored Resume

Cover Letter