Senior Operations Specialist

pfizer.ca

Hybrid
Service delivery experience
Sales operations experience
Data stewardship
A career with us is about discovering breakthroughs that change patients’ lives, driving the industry forward and making a positive difference

Job Summary

  • A career with us is about discovering breakthroughs that change patients’ lives, driving the industry forward and making a positive difference.
  • You will be accountable for the delivery of all data processes in scope of the Global Operations Services Center as well as for market/process expert and Point of Contact.
  • Core responsibilities include engaging with markets, maintaining process documentation, acting as a country expert, sharing best practices, and delivering data validation and reporting.

Matching Summary

A career with us is about discovering breakthroughs that change patients’ lives, driving the industry forward and making a positive difference.

Skills & Requirements

Must-have

  • Service delivery experience
  • Sales operations experience
  • Data stewardship
  • Reporting and analytics delivery
  • Advanced Excel Skills
  • Fact-based challenge
  • Detail oriented

Nice-to-have

  • Commercial process knowledge
  • Business analytics process knowledge
  • Working in multicultural environment
  • Continuous process improvement
  • Subject Matter Expertise development

Key Requirements

  • 3+ years experience in service delivery
  • Service oriented/Customer service mindset
  • Excellent IT literacy/knowledge
  • Fluency in English
  • Fluency in Spanish

Work Rights

Not specified

Tailored Resume

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