Teamleder Til Onecall Kundesenter, Vikariat

telia.ee

Not specified (could be inferred as hybrid or onsite based on team dynamics)
Lead and coach employees
Drive culture and results
Customer service and sales
Telia.ee is seeking a team leader for their OneCall customer center to lead a dynamic team focused on delivering exceptional customer experiences. The ideal candidate should possess leadership experience in customer service or sales, be proactive, and have a passion for team development

Job Summary

  • We are looking for a team leader who will be close to their people and drive both culture and results forward.
  • As a team leader, you will be the hub in our everyday life, following up, cheering on, challenging, and gathering the team with both warmth and clarity.
  • You will gain a leadership role where you get - and must take - the opportunity to influence and develop.

Matching Summary

Match Score: 85

Telia.ee is seeking a team leader for their OneCall customer center to lead a dynamic team focused on delivering exceptional customer experiences. The ideal candidate should possess leadership experience in customer service or sales, be proactive, and have a passion for team development.

Skills & Requirements

Must-have

  • Lead and coach employees
  • Drive culture and results
  • Customer service and sales
  • Value-based sales training
  • Ensure customer dialogue quality

Nice-to-have

  • Engaged and fun work environment
  • People-oriented and relationship building
  • Adaptable to change
  • Proactive and initiative-taking

Key Requirements

  • Leadership experience
  • Experience with sales and sales leadership
  • Relevant experience can compensate for education

Work Rights

Not specified

Tailored Resume

Cover Letter