Bilingual Associate Sales & Customer Service

Intact Financial

St. John's, Newfoundland and Labrador, CAN
Base: 47,100 - 57,500; bonus/equity: 5% target ann...
Hybrid
Bilingualism in english and french
Customer service experience
Provincial insurance licensing exam
Our employees are at the heart of everything we do, and we promise to provide support, opportunities, and performance-led financial rewards

Job Summary

  • Our employees are at the heart of everything we do, and we promise to provide support, opportunities, and performance-led financial rewards.
  • The role involves advising customers on insurance products, analyzing needs, processing payments, and handling inquiries to provide exceptional customer service.
  • Benefits include flexible work arrangements, a hybrid model, extra days off, comprehensive wellness support, a share plan, and a defined benefit pension plan.

Matching Summary

Our employees are at the heart of everything we do, and we promise to provide support, opportunities, and performance-led financial rewards.

Salary

Base: 47,100 - 57,500; Bonus/Equity: 5% target annual bonus, up to double target, share plan with 50% match; Benefits: Multiple benefits, telemedicine, wellness account, pension plan

Skills & Requirements

Must-have

  • Bilingualism in English and French
  • Customer service experience
  • Provincial Insurance Licensing Exam
  • Hybrid work model
  • Work shifts within business hours

Nice-to-have

  • Sales and customer loyalty experience
  • Call center experience
  • Empathize with others
  • Tech-savvy abilities
  • Calm under pressure

Key Requirements

  • At least one year of customer service experience
  • Bilingualism in English and French required
  • Eligible to work in Canada
  • Pass a provincial Insurance Licensing Exam

Work Rights

Eligible to work in Canada

Tailored Resume

Cover Letter