Base: not specified; bonus/equity: not specified; ...
Service staff recruiting and training
Customer engagement and issue resolution
Warranty and service contract management
Take your career to the next level with a member of the Lithia & Driveway family, a Fortune 300 company
Job Summary
Take your career to the next level with a member of the Lithia & Driveway family, a Fortune 300 company.
We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays and PTO, and a 401(k) retirement plan with employee stock purchase options.
The role involves leading and developing service staff, ensuring compliance with policies, managing customer engagement, and optimizing service department productivity.
Matching Summary
Take your career to the next level with a member of the Lithia & Driveway family, a Fortune 300 company.
Salary
Base: Not specified; Bonus/Equity: Not specified; Benefits: Competitive pay, medical, dental, vision, paid holidays, PTO, disability, life insurance, 401(k), stock purchase plan, vehicle discounts, wellness programs
Skills & Requirements
Must-have
Service staff recruiting and training
Customer engagement and issue resolution
Warranty and service contract management
Compliance with manufacturer policies
Service department reporting and administration
Nice-to-have
Coaching and mentoring skills
Critical thinking and problem solving
Time management and prioritization
Active listening and communication skills
Key Requirements
1-2 years experience as automotive Service Manager
Valid driver's license and acceptable driving record