As a Technical Support Engineer, you will be part of a highly skilled Customer Support team who support CrowdStrike customers globally
Job Summary
As a Technical Support Engineer, you will be part of a highly skilled Customer Support team who support CrowdStrike customers globally.
Demonstrate ownership of customer’s concerns - assess impact, troubleshoot logically, engage relevant stakeholders, identify root cause and resolve them to the satisfaction of our customers.
Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role.
Matching Summary
As a Technical Support Engineer, you will be part of a highly skilled Customer Support team who support CrowdStrike customers globally.
Skills & Requirements
Must-have
Troubleshooting application and OS issues
Customer support for enterprise clients
Analytical thinking and logical troubleshooting
Communication with internal and external stakeholders
Nice-to-have
Fanatical about the customer
Relentlessly focused on innovation
Limitless passion for learning
High energy, fast paced environment
Key Requirements
Experience in a Product Technical support role
Proven experience troubleshooting Windows, Linux, or Mac