Support Analyst

CHSGa

Macon, GA, United States
Troubleshoot technical problems
User account management
Active directory
Join CHSGa IT, a mission-driven organization known for the highest level of care, where you will be valued, recognized, and rewarded

Job Summary

  • Join CHSGa IT, a mission-driven organization known for the highest level of care, where you will be valued, recognized, and rewarded.
  • Support customers with technical issues including connectivity, hardware, operating systems, and software applications, while maintaining confidentiality.
  • Participate in an on-call rotation for after-hours support and contribute to departmental documentation and collaborative efforts.

Matching Summary

Join CHSGa IT, a mission-driven organization known for the highest level of care, where you will be valued, recognized, and rewarded.

Skills & Requirements

Must-have

  • troubleshoot technical problems
  • user account management
  • Active Directory
  • Microsoft Office Suite
  • Windows desktop operating systems
  • diagnose and troubleshoot requests

Nice-to-have

  • servant leadership
  • open lines of communication
  • improve customer experience
  • mission-driven organization

Key Requirements

  • Associates degree or 1 year relevant experience
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Ability to communicate technical concepts

Work Rights

Not specified

Tailored Resume

Cover Letter