Operations Manager In Us Life & Annuities

DXC Technology UK

12-15 years us insurance operations experience
5-7 years leadership role experience
Strong people management capabilities
Lead and manage a diverse team of Subject Matter Experts while fostering a culture of ownership and continuous learning

Job Summary

  • Lead and manage a diverse team of Subject Matter Experts while fostering a culture of ownership and continuous learning.
  • Ensure consistent adherence to SLAs, KPIs, and contractual obligations while handling client escalations with urgency.
  • Drive process optimization and support automation efforts to enhance productivity and accuracy across US Life & Annuities operations.

Matching Summary

Lead and manage a diverse team of Subject Matter Experts while fostering a culture of ownership and continuous learning.

Skills & Requirements

Must-have

  • 12-15 years US Insurance operations experience
  • 5-7 years leadership role experience
  • Strong people management capabilities
  • Data-driven decision-making skills
  • Proficiency in Excel Power BI and PowerPoint

Nice-to-have

  • LOMA ALMI FLMI certifications preferred
  • Six Sigma Green Belt or Lean Certification
  • Cross-functional collaboration mindset
  • Experience with automation and digital transformation

Key Requirements

  • Graduate degree in any stream
  • 12-15 years total experience
  • Minimum 5-7 years in leadership
  • LOMA/ALMI/FLMI certifications highly preferred
  • Six Sigma/Lean certification advantageous

Work Rights

Not specified

Tailored Resume

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