Senior Experte Vorsorge (d/m/w) Beratungscenter Privatkunden

Deutsche Bank Group

Not specified; not specified; benefits include fle...
Hybrid
Digital banking advisory experience
Personal loans and insurance sales
Omni-channel customer service skills
Deutsche Bank Group is seeking a Senior Expert in Advisory Services for Private Clients to provide personalized digital consultations on banking products, particularly personal loans and retirement planning. The role emphasizes a hybrid work model, flexible hours, and a culture that promotes collaboration, customer orientation, and continuous professional development

Job Summary

  • The role involves advising private customers on accounts, personal loans, and pension products via digital media such as phone, video, and email.
  • Candidates are expected to manage a customer pool, identify needs using standardized processes like FinanzCheck, and refer complex cases to specialists.
  • The position offers flexible working hours, hybrid work models, and comprehensive benefits including mental health support and retirement planning.

Matching Summary

Match Score: 85

Deutsche Bank Group is seeking a Senior Expert in Advisory Services for Private Clients to provide personalized digital consultations on banking products, particularly personal loans and retirement planning. The role emphasizes a hybrid work model, flexible hours, and a culture that promotes collaboration, customer orientation, and continuous professional development.

Salary

Not specified; Not specified; Benefits include flexible hours, health checks, and pension plans

Skills & Requirements

Must-have

  • Digital banking advisory experience
  • Personal loans and insurance sales
  • Omni-channel customer service skills
  • IDZ certification in financial services
  • Standardized financial check processes

Nice-to-have

  • Mentoring junior team members
  • Hybrid work environment adaptability
  • Strong relationship building skills
  • Continuous professional development mindset

Key Requirements

  • Banking commercial training or equivalent qualification
  • IDZ certification required for credit and pension business
  • Proven expertise in digital advisory and sales
  • Deep knowledge of personal loans and insurance products

Work Rights

Not specified

Tailored Resume

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