Senior Customer Service Rep (uch)

R1

Remote
Healthcare call center environment
Patient questions and concerns
Hipaa
As our Senior Customer Service Representative, you will liaison between patients and the healthcare organization

Job Summary

  • As our Senior Customer Service Representative, you will liaison between patients and the healthcare organization.
  • Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus on first call resolution.
  • Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

Matching Summary

As our Senior Customer Service Representative, you will liaison between patients and the healthcare organization.

Skills & Requirements

Must-have

  • healthcare call center environment
  • patient questions and concerns
  • HIPAA
  • patient focused customer service
  • EPIC EMR system

Nice-to-have

  • collaborate across groups
  • explore new paths for career
  • think boldly
  • create meaningful work
  • beyond expectations

Key Requirements

  • Minimum 1 year of experience
  • healthcare call center environment
  • High school diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter