Lead Specialist - Customer Success

Wood Mackenzie

Sydney, Australia
Natural resources industry knowledge
Quarterly business review leadership
Financial services client experience
Wood Mackenzie serves as a global leader in analytics and proprietary data across the entire energy and natural resources landscape

Job Summary

  • Wood Mackenzie serves as a global leader in analytics and proprietary data across the entire energy and natural resources landscape.
  • The role requires leading Quarterly Business Reviews and developing strategic account plans to drive ROI for financial institution clients.
  • Candidates must be willing to travel regularly within Australia and throughout the APAC region to conduct in-person client meetings.

Matching Summary

Wood Mackenzie serves as a global leader in analytics and proprietary data across the entire energy and natural resources landscape.

Skills & Requirements

Must-have

  • Natural resources industry knowledge
  • Quarterly Business Review leadership
  • Financial services client experience
  • Salesforce CRM proficiency
  • APAC regional travel capability

Nice-to-have

  • Mentoring team members
  • Cross-functional collaboration skills
  • Scalable playbook development
  • Proactive risk mitigation
  • Innovative problem solving

Key Requirements

  • Bachelor's degree in Business, Finance, or Economics
  • 2+ years of customer success or account management experience
  • Background working with financial institutions in natural resources

Work Rights

Not specified

Tailored Resume

Cover Letter