Customer Service Associate - French & Dutch Speaker

919

Dublin, Ireland
On-site
Provide exceptional customer service
Handle inbound customer inquiries
Sales of inbound accounts
The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels

Job Summary

  • The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.
  • They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution.
  • The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data.

Matching Summary

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.

Skills & Requirements

Must-have

  • Provide exceptional customer service
  • Handle inbound customer inquiries
  • Sales of inbound accounts
  • Price quotations and product information
  • Problem resolution
  • Use various computer systems

Nice-to-have

  • Collaborate with sales team
  • Administrative assistance
  • General support
  • Growing customer relationships

Key Requirements

  • C1 level English
  • C1 level French
  • C1 level Dutch

Work Rights

Not specified

Tailored Resume

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