Client liaison and internal department coordination
Event planning, coordination, and execution
Guest experience and client satisfaction programs
Serve as the primary contact for events at the Lake Charles Event Center, acting as the liaison between clients and internal departments to ensure successful event execution
Job Summary
Serve as the primary contact for events at the Lake Charles Event Center, acting as the liaison between clients and internal departments to ensure successful event execution.
Manage the planning, coordination, and execution of all aspects of events, including technical needs, parking, emergency services, food & beverage, guest services, engineering, facilities presentation, broadcasting, media, security, and sales & marketing.
Supervise unionized crew members (SEIU, IATSE) and contractors to ensure quality performance and compliance with ASM Global standards.
Matching Summary
Serve as the primary contact for events at the Lake Charles Event Center, acting as the liaison between clients and internal departments to ensure successful event execution.
Skills & Requirements
Must-have
Client liaison and internal department coordination
Event planning, coordination, and execution
Guest experience and client satisfaction programs
Event cost estimation and budgeting
Staffing, equipment, and logistical support
Communication and collaboration facilitation
Production meeting organization and leadership
Adherence to contractual obligations and safety protocols
Supervision of unionized crew members and contractors
Concessionaire management and event operations oversight
Nice-to-have
Positive and proactive attitude
Teamwork inspiration
Professional demeanor maintenance
Key Requirements
Bachelor’s degree (BA/BS) or equivalent experience
Minimum of 3 years of event management experience
Strong knowledge of sports, concerts, and entertainment events
Proven supervisory experience
Ability to work independently and collaboratively
Capacity to work in fast-paced, high-pressure environments
Availability to work nights, weekends, and holidays
Proficient in Microsoft Office Suite
Exceptional communication, guest service, and client relations skills
Strong organizational skills and attention to detail