This position is responsible for managing customer accounts receivables, routinely contact customers on open account balances to obtain prompt payment, improve cash flow and ensure customer satisfaction
Job Summary
This position is responsible for managing customer accounts receivables, routinely contact customers on open account balances to obtain prompt payment, improve cash flow and ensure customer satisfaction.
Coordinating BPO and retained organization for credit management, collection, and dispute management processes, and resolving and supporting FL solving complicated collection cases.
KONE is dedicated to a better world of work and exhibits this through excellent people practices, committed to fostering a great work culture and inspiring the highest standards of quality and efficiency.
Matching Summary
This position is responsible for managing customer accounts receivables, routinely contact customers on open account balances to obtain prompt payment, improve cash flow and ensure customer satisfaction.
Skills & Requirements
Must-have
Manage customer accounts receivables
Contact customers on open balances
Improve cash flow
Resolve complicated collection cases
Perform dispute root cause analysis
Conduct collection calls
Request promises to pay
Nice-to-have
Excellent people practices
Inspiring highest standards of quality
Fostering a great work culture
Nurturing collaboration and diversity
Focus on employee engagement
Commitment to sustainability
Key Requirements
Bachelor or Diploma in Finance / Accounting / Economic
3-6 years of experience in collection field
Native Arabic speaker
Excellent communication skills in English
Experience with SAP
Proficiency in Microsoft Office, particularly Excel