SAP Technical Specialist

KRIS INFOTECH PTE. LTD.

Singapore, Singapore
Not specified
Minimum 5 years it experience
Incident management and resolution
Vendor management and sla delivery
KRIS INFOTECH PTE. LTD. is seeking an SAP Technical Specialist to manage IT applications operations, ensuring timely resolution of defects and effective service delivery to business users. The ideal candidate will have significant experience in IT, particularly with SAP S4Hana and related systems, along with strong stakeholder management skills

Job Summary

  • The role serves as the primary escalation point for business users to ensure accurate and effective delivery of vendor contracted services.
  • Candidates must take ownership of critical incidents, managing stakeholders to resolve issues within defined Service Level Agreements.
  • The position requires leading the applications support team to improve end-user experience while ensuring audit reviews and compliance activities are completed on time.

Matching Summary

Match Score: 85

KRIS INFOTECH PTE. LTD. is seeking an SAP Technical Specialist to manage IT applications operations, ensuring timely resolution of defects and effective service delivery to business users. The ideal candidate will have significant experience in IT, particularly with SAP S4Hana and related systems, along with strong stakeholder management skills.

Skills & Requirements

Must-have

  • Minimum 5 years IT experience
  • Incident management and resolution
  • Vendor management and SLA delivery
  • Change process management
  • User Acceptance Test execution

Nice-to-have

  • S4Hana SuccessFactors Ariba Oracle experience
  • Resorts ticketing hotels F&B retail systems
  • Digital systems website mobile apps exposure
  • Proactive doer mentality with ownership
  • Strong stakeholder negotiation skills

Key Requirements

  • Minimum 5 years working experience in IT
  • Experience managing managed services delivered services
  • Prior exposure to resorts or digital systems advantageous

Work Rights

Not specified

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