Lead the team responsible for safeguarding Airwallex’s global card issuing ecosystem, translating high-level company goals into operational excellence
Job Summary
Lead the team responsible for safeguarding Airwallex’s global card issuing ecosystem, translating high-level company goals into operational excellence.
Own the OKRs for the US Issuing Risk team, ensuring regional fraud rates, operational efficiency, and AI-integration targets are met while influencing the global product roadmap.
Architect the strategy for integrating AI/LLMs into the risk workflow, moving the team from manual oversight to an 'automated-first' mentality.
Matching Summary
Lead the team responsible for safeguarding Airwallex’s global card issuing ecosystem, translating high-level company goals into operational excellence.
Skills & Requirements
Must-have
Card Payment Risk Management
Fraud Operations
Issuing Dispute Management
SQL/Databricks and BI tools
AI/LLM integration strategy
Global card payments risk landscape
Nice-to-have
Founder-like energy
Accelerated learning
True ownership
Sharp thinking
Move fast with good judgment
Dig deep with curiosity
Humble and collaborative
Key Requirements
Proven track record managing high-performing teams
Advanced SQL/Databricks and BI tools proficiency
Experience owning KPIs in high-pressure environments
Comprehensive knowledge of global card payments risk