Agente De Call Center - Oficinas Centrales Ciudad De Guatemala, Guatemala Comercial, Ventas Y Negocios / Come

Grupo DISTELSA

Ciudad De Guatemala, Guatemala
On-site
Handle incoming and outgoing calls
Provide customer service and support
Basic computer skills
Grupo DISTELSA is seeking a Call Center Agent in Ciudad De Guatemala to manage both incoming and outgoing calls, focusing on customer service, support, and sales. The role requires excellent verbal communication, basic computer skills, and availability for rotating shifts

Job Summary

  • Responsible for handling and managing incoming and/or outgoing calls, providing customer service, support, and sales.
  • The objective is to offer a positive experience, resolve queries efficiently, and meet established performance indicators.
  • Competitive salary, comprehensive benefits package, professional development opportunities, and a human work environment.

Matching Summary

Match Score: 75

Grupo DISTELSA is seeking a Call Center Agent in Ciudad De Guatemala to manage both incoming and outgoing calls, focusing on customer service, support, and sales. The role requires excellent verbal communication, basic computer skills, and availability for rotating shifts.

Skills & Requirements

Must-have

  • Handle incoming and outgoing calls
  • Provide customer service and support
  • Basic computer skills
  • Excellent verbal communication

Nice-to-have

  • Positive customer experience
  • Efficient query resolution
  • Meet performance indicators

Key Requirements

  • Graduated from diversified level
  • Experience in customer service or call center (desirable)
  • Availability for rotating shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter