Depending on experience; not specified; not specif...
Operates multi-line telephone system
Accepts payments and maintains cash drawer
Maintains accurate client and pet records
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow
Job Summary
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Matching Summary
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Salary
Depending on experience; Not specified; Not specified
Skills & Requirements
Must-have
Operates multi-line telephone system
Accepts payments and maintains cash drawer
Maintains accurate client and pet records
Communicates and prioritizes appointments
Professional and friendly phone etiquette
Nice-to-have
Empathizes with emotional clients
Remains calm in emergency situations
Creates good first and last impressions
Supportive and collaborative environment
Key Requirements
HS Diploma or educational equivalent
One year of customer service representative experience
Experience with Veterinary Electronic Medical Records
Knowledge of veterinary medical terminology and procedures