Customer Service Agents - Español - Mérida

Concentrix

Mexico City, Mexico
Customer service orientation
Intermediate - advanced english level
Strong computer navigation skills
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Concentrix offers endless career opportunities, clear paths for career development, a competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
  • The company emphasizes doing right by people, believing a desire to be treated with care and respect is a universal part of the human experience.

Matching Summary

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Customer service orientation
  • Intermediate - Advanced English level
  • Strong computer navigation skills
  • Ability to communicate effectively
  • Reliable with strong attention to detail
  • Multitasking and adapt to change

Nice-to-have

  • Passion for doing good for other people
  • Compassionate customer interactions
  • Genuine problem solving
  • Human touch approach
  • Positive difference in people's day

Key Requirements

  • High School diploma or equivalent
  • 6 months minimum experience in Call center customer service (Desired)
  • Shift rotation capability as needed

Work Rights

Not specified

Tailored Resume

Cover Letter