Pharmacy Tech Support Call Center Representative (home-based)

IQVIA Inc

Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Pharmacy technician experience
Call center support
Payment assistance solutions
Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies

Job Summary

  • Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies.
  • Field requests including card activation, program eligibility, explanation of program benefits, and troubleshooting submission rejections.
  • This is a 100% remote (work from home) contract position requiring 40 hours per week with flexible shift options.

Matching Summary

Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Pharmacy technician experience
  • Call center support
  • Payment assistance solutions
  • Program eligibility explanation
  • Submission rejection troubleshooting

Nice-to-have

  • Bi-lingual English/Spanish skills
  • Suggest recommendations to management
  • Diverse corporate culture

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience
  • HIPAA certified
  • 3+ years call center experience preferred
  • Must currently be working on a PSS contracted role with IQVIA

Work Rights

Not specified

Tailored Resume

Cover Letter