This is a newly created, critical, Service Assurance role covering both Product and Projects to ensure successful transition into Business-as-Usual
Job Summary
This is a newly created, critical, Service Assurance role covering both Product and Projects to ensure successful transition into Business-as-Usual.
The role manages a small team and interacts with senior leadership and governance to deliver operational readiness and risk mitigation.
State Street offers competitive benefits, flexible work programs, and fosters an inclusive environment with diverse employee networks and community engagement.
Matching Summary
This is a newly created, critical, Service Assurance role covering both Product and Projects to ensure successful transition into Business-as-Usual.
Skills & Requirements
Must-have
Operational readiness assurance
Risk review and governance
Project and product lifecycle collaboration
Service assurance process management
Team management of analysts and PMO
Nice-to-have
Management oriented thinking
Experience with OMS or product development
Collaboration with engineering and operational teams
Incident intelligence integration
Key Requirements
Bachelor’s degree in technical or relevant field
Experience in Technical Projects or Project Management
Understanding of product build and implementation risks