The primary mission is to manage incoming customer calls regarding elevator breakdowns while ensuring optimal responsiveness and coordination with technicians
Job Summary
The primary mission is to manage incoming customer calls regarding elevator breakdowns while ensuring optimal responsiveness and coordination with technicians.
Employees are responsible for qualifying incidents, assigning interventions to available technicians based on urgency and location, and following up post-intervention to ensure resolution.
Otis is a global industry leader employing over 72,000 people committed to safety, ethics, and quality across more than 200 countries.
Matching Summary
The primary mission is to manage incoming customer calls regarding elevator breakdowns while ensuring optimal responsiveness and coordination with technicians.