Technical Support Specialist - Pleasant Prairie, Wi
BD (Becton, Dickinson, and Company)
Pleasant Prairie, WI, USA
Fully remote
3+ years technical support experience
Customer service in it setting
Basic networking hardware knowledge
BD (Becton, Dickinson, and Company) is seeking a Technical Support Specialist based in Pleasant Prairie, WI, to provide phone support for their pharmacy automation solutions. The role requires prior customer service experience, strong problem-solving skills, and effective communication, with a focus on delivering superior customer care
Job Summary
The role involves providing technical phone support and problem resolution for customers of Parata's pharmacy automation solutions.
Candidates must demonstrate strong digital literacy and the ability to explain sophisticated technical concepts using plain talk.
The position requires a minimum of 4 days of in-office presence per week at the Pleasant Prairie, WI location.
Matching Summary
Match Score: 85
BD (Becton, Dickinson, and Company) is seeking a Technical Support Specialist based in Pleasant Prairie, WI, to provide phone support for their pharmacy automation solutions. The role requires prior customer service experience, strong problem-solving skills, and effective communication, with a focus on delivering superior customer care.